Negotiating

Benefits

Good negotiators know: it's not just about arguments, but about attitude, empathy and strategy. In our workshop “Negotiating” your employees learn practical methods, tools and communication strategies to prepare, conduct and successfully close negotiations effectively – with a clear goal and strong presence.

Because negotiating means shaping – not reacting. So it's also about smart tactics, psychological dynamics and clear communication. And effective negotiating also means clearly representing your own interests – without putting the relationship at risk.

Your employees practise real negotiation situations, analyse strategies and gain confidence, influence and negotiating power.

Objectives

Possible goals of your company workshop could include:

Participants

• develop strategies for fair and successful negotiations
• communicate clearly, respectfully and convincingly
• master difficult negotiation situations with confidence
• use their own influence consciously and responsibly
• reflect on and strengthen their own negotiating stance

Content

• How the verbal, paraverbal and nonverbal levels of communication interact
• Recognizing typical negotiation types and dynamics
• Separating people from the problem: staying objective, personally connected
• Focus on interests instead of positions: what's really behind it
• Developing creative options for mutual benefit
• Applying objective criteria for fair decision-making
• Questioning techniques and active listening
• Body language and tone of voice as negotiating tools
• The language of negotiation: clear, respectful, binding
• Dealing with emotions, objections and power games
• Exercises against nervousness
• Exercises to get yourself into a good state