Negotiating

Benefits

Good negotiators know: it's not just about arguments, but about attitude, empathy and strategy. In our «Negotiating» workshop, you'll learn hands-on methods, tools and communication strategies to prepare, conduct and successfully close negotiations – with a clear goal and strong presence.

Because negotiating means shaping – not reacting. So it's also about smart tactics, psychological dynamics and clear communication. And effective negotiating also means clearly representing your own interests – without putting the relationship at risk.

You practice real negotiation situations, analyze strategies and gain confidence, influence and negotiating power.

Objectives

• develop strategies for fair and successful negotiations
• communicate clearly, respectfully and persuasively
• master difficult negotiation situations with confidence
• You use your own influence consciously and responsibly
• You reflect on and strengthen your own negotiating stance

Content

• How the verbal, paraverbal and nonverbal levels of communication interact
• Recognizing typical negotiation types and dynamics
• Separating people from the problem: staying objective, personally connected
• So everyone is on the same page: exchanging perceptions
• Focus on interests instead of positions: what's really behind it
• Developing creative options for mutual benefit
• In case of conflicts of interest: Clear criteria for fair decision-making
• When things get tight: BATNA as plan B and protection against unfavorable agreements
• Questioning techniques and active listening
• Body language and tone of voice as negotiating tools
• The language of negotiation: clear, respectful, binding
• Dealing with emotions, objections and power games
• Exercises against nervousness
• Exercises to get yourself into a good state

Course dates

Two dates. The registration is for one person.